Returns, Refunds, & Exchanges

I do not accept returns, refunds, or exchanges on any items. However, if you have a concern with your order, please reach out, and I will be happy to help. 

Review all item descriptions before purchasing.

Cancellations

Please contact me within 2 hours of placing your order for a cancellation. 

 

Disclaimer

Skein Nirvana is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, third-party mishandling, weather conditions, incorrect or incomplete shipping information provided by the customer, or other unforeseen events.

By placing your order, you acknowledge and agree that Skein Nirvana is not liable for any related issues.

 

Shipping/Local Pickup Policy

Domestic US Shipping is an estimated 3-5 business days.

Local pickup is an option if you are in my area. If you choose local pickup, I will email you within 24 hours to set up a location and time. I will only travel within the Bristol, VA/TN area. If we can't agree on a location, the buyer will be responsible for all shipping costs.

International shipping is currently unavailable